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Serving Urbana, IL and surrounding areas. (217) 207-0899
Effective Date: January 1, 2026. Last updated: January 1, 2026.
This Privacy Policy applies to Urbana Insulation ("we," "our," or "us"), a business located at 202 W Oregon St, Urbana, IL 61801. We operate the website at urbanainsulation.com (the "Site").
If you have questions about this policy, you can reach us at sales@urbanainsulation.com or by phone at (217) 207-0899.
When you fill out a contact form, request an estimate, or send us an email, we collect the information you submit. This may include your name, email address, phone number, service address, and any details you include about your project. We only collect what you choose to share.
When you visit our Site, certain technical information is collected automatically by our hosting provider and analytics tools. This may include your IP address, browser type, operating system, referring URL, the pages you visit on our Site, and the date and time of your visit. This information helps us understand how visitors use the Site so we can improve it.
Our Site may use cookies - small text files stored on your device - and similar tracking technologies. These are used to remember preferences, understand traffic patterns, and support analytics tools. Most browsers allow you to block or delete cookies through your settings. Disabling cookies may affect how certain parts of our Site function.
We use third-party tools including analytics platforms (such as Google Analytics) and form providers to operate our Site. These services may collect information according to their own privacy policies. We do not control how third-party services handle data they collect independently.
We use the information we collect for the following purposes:
We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling.
We share your information only in limited circumstances:
We retain contact and project information for as long as necessary to provide services, respond to follow-up questions, and comply with applicable laws. We retain analytics data in accordance with the policies of our analytics providers (typically 14 to 26 months for session-level data). If you would like us to delete your information, contact us at the email address below and we will do so unless we are required to retain it by law.
Depending on where you live, you may have certain rights regarding your personal information. These may include the right to:
To exercise any of these rights, contact us at sales@urbanainsulation.com. We will respond within a reasonable time.
We take reasonable technical and organizational steps to protect the information we collect from unauthorized access, disclosure, or misuse. Our Site is served over HTTPS. That said, no method of transmission or storage over the internet is completely secure. We cannot guarantee absolute security, but we take protecting your information seriously.
Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.
Our Site may contain links to external websites or services. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our Site after any changes constitutes acceptance of the updated policy. If we make material changes, we will make reasonable efforts to notify you.
If you have questions, concerns, or requests related to this Privacy Policy, please contact us: